Original Message:   We would have to make a new 1.2 patch....
Some games come already patched to 1.2. It wouldn't be hard to create a new 1.2 patch, but it would be a big package.

You can read about Safe Mode by choosing 'Help & Support' from the Start menu and entering 'Safe Mode' in the search field. Here's the first part of the topic:

To start the computer in safe mode

You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.

Click Start, click Shut Down, and then, in the drop-down list, click Shut down.

In the Shut Down Windows dialog box, click Restart, and then click OK.

When you see the message Please select the operating system to start, press F8.

Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.

If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.

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